We listen to our customers

Your feedback is extremely important to Peacock Insurance

Many of our Peacock Insurance customers have been good enough to submit feedback to ensure we continually strive to improve the quality of our service.

All feedback received will be made available for you to read. We thrive on our positive reviews and will always learn from the negatives to ensure we maintain a reputation for being a trusted business you can deal with.

If you’ve not yet submitted a review please click here.

Alternatively; if you wish to leave a Trustpilot review of Peacock Insurance please click here.

Trustpilot is  the world’s most powerful review platform, free and open to all. Their mission is to bring people and companies together to create ever-improving experiences for everyone.

You can view our most recent Trustpilot reviews via this link also.

And you can leave a review on Google by clicking here. (note: You can leave a Google review by either creating a new account or logging in using your email address and password for an existing Google service such as YouTube, Gmail, Google Drive, Chrome, Google Play or Google Mail account.)

64 reviews «1 of 5»
Review for Caravan Ins.
5/5
Excellent service

Daniel renewed my policy. Very efficient and professional. Excellent customer service. Well done.

Value for Money Score:
5
Customer Service Score:
5
Overall Rating Score:
5
Review for Caravan Insurance
4.7/5
Excellent service, policy upgrade price

Very pleased with agent who was most helpful and efficient. We upgraded our existing Policy for a new caravan just purchased and were pleased with the competatiove quote. Unfortunately we were disappointed with the ‘handling charge’ which we consider excessive for the work involved. Only hope the staff get a large proportion of the £35 we were charged.

Value for Money Score:
4
Customer Service Score:
5
Overall Rating Score:
5
Review for m.id.
2.3/5
Roberts

m.i.d made easy be nice to do

Value for Money Score:
3
Customer Service Score:
2
Overall Rating Score:
2
Review for Motor trade
5/5
Best in the game helpful at every stage

They are best in the game and help you where any help is needed and guide you In the right direction rather than sending you on a wild goose chase.

Value for Money Score:
5
Customer Service Score:
5
Overall Rating Score:
5
Review for Peacock Insurance
5/5
Bell Street

Excellent service

Value for Money Score:
5
Customer Service Score:
5
Overall Rating Score:
5
Review for Peacock insurance
5/5
Harry

Had a very nice conversation with Harry in the adjustment team help me out and took the time very very pleased with the service 10 out of 10 many thanks harry

Value for Money Score:
5
Customer Service Score:
5
Overall Rating Score:
5
Review for Landlord insurance
5/5
Great service

No pressure sales, just a phone call from Kerry Taylor to see if they could quote again this year then an email with all the relevant information and an excellent price for the same cover as my previous insurer, that was it, no pestering and heavy sales patter, brilliant. It was then left to me to contact if I wanted to take it up, which I duly did, thanks again Kerry tho hopefully I’ll never need it.

Value for Money Score:
5
Customer Service Score:
5
Overall Rating Score:
5
Review for Motor trade insurance
5/5
Motor insurance update and review

Helpful knowledgeable staff.

Value for Money Score:
5
Customer Service Score:
5
Overall Rating Score:
5
Review for Latent defects insurance
4.7/5
Very helpful and constructive

Ryan Dry helped us in the aftermath of our previous broker CRL going into voluntary administration, this itself following the collapse of the insurance company CRL had used. leaving us uninsured despite all promises. He was excellent at doing what he promised with minimal delay and was very good to deal with, in complete contrast to CRL who were evasive and in a shambles, Peacock and ARK have been professional with a good product. I would urge anyone in future considering dealing with whatever reincarnation of CRL may spring up in the future to certainly go to Peacock instead – trustworthy, comprehensive products, A rated insurers and good customer service

Value for Money Score:
4
Customer Service Score:
5
Overall Rating Score:
5
Review for 10 year Warranty
5/5
Mr

The excellant service provided by the admin team was greatly appreciated just when I needed it.

Value for Money Score:
5
Customer Service Score:
5
Overall Rating Score:
5
Review for Trade insurance
4/5
Good value

Polit customer service

Value for Money Score:
4
Customer Service Score:
4
Overall Rating Score:
4
Review for Peacock Insurance
5/5
Damon

Damon get best deal..Great communication, everything been sorted out. Big thanks!!! All the best!!!

Value for Money Score:
5
Customer Service Score:
5
Overall Rating Score:
5
Review for Business Insurance
5/5
Great staff (Corley Johnson) offering impressive service

Very Reasonably priced product

Value for Money Score:
5
Customer Service Score:
5
Overall Rating Score:
5
Review for caravan
5/5
caravan
Value for Money Score:
5
Customer Service Score:
5
Overall Rating Score:
5
Review for building insurance
4.7/5
Mr

excellent service, reasonable prices

Value for Money Score:
4
Customer Service Score:
5
Overall Rating Score:
5
64 reviews «1 of 5»