Eridge Onboarding
Welcome to the Eridge Motor Trade Road Risks onboarding page.
Please review all documents carefully
Please use the links below to access the documents you need to review. It is important to open and read these documents in full so that you clearly understand the terms, costs, and important obligations before making any decision.
If you need larger text, alternative formats, or any other accessibility support, please contact us.
IPID
An Insurance Product Information Document (IPID) provides a summary of the key information about your insurance policy. It is designed to help you understand the insurance product you are considering.
Policy Wording (which includes the unacceptable vehicle list)
The Policy Wording document contains the full terms and conditions of your insurance policy. It outlines the scope of cover, limitations, exclusions, and obligations that apply to it.
Peacock Insurance Documents
Terms of Business Agreement (TOBA)
A document outlining the terms and conditions governing the relationship between Peacock Insurance and you, the policyholder.
Privacy Notice
A document that explains how Peacock Insurance collects, uses, and protects your personal information, in compliance with data protection laws.
Direct Debit agreement (if taken)
A document that governs the arrangement for automatic withdrawals from your bank account to pay your insurance premiums.
Privacy Notice
About Us
Peacock Insurance is committed to protecting the privacy and confidentiality of all individuals and takes its responsibilities regarding the security of data very seriously. We abide by the rules of the General Data Protection Regulation (GDPR) upheld by the Information Commissioner Officer (ICO) and are authorised and regulated by the Financial Conduct Authority (FCA) to advise and / or arrange insurance products.
What information do we collect about you and why?
As a brokerage and as part of our service, we collect information from you so that we can advise and / or arrange insurance products that may be suitable for you. This may include contact details, occupation, income and expenditure, credit details, adverse insurance or financial history, insurance requirements, existing policies, bank details, driving licence details, claims and motoring offence history. We may also collect sensitive personal data, such as medical conditions or criminal offence data, where required to arrange a policy on your behalf.
How will we use this information?
We will use the information you provide to research the market on your behalf, find a suitable policy, provide quotations, complete applications, liaise with insurers and assist with claims or complaints. We may also contact you at renewal or when your policy is due to be reviewed.
Credit Checks
As part of our process, we may carry out checks with credit reference and fraud prevention agencies to verify your identity, assess your application for a quotation or credit, and help insurers verify the information provided.
Who will it be shared with?
If you proceed with a policy, we will pass your details to the insurer arranging the policy. If you use a credit facility, we may provide your details to Close Brothers Premium Finance or Creation Consumer Finance Limited. Where required, we may also share information with regulatory authorities or fraud agencies.
Security and retention
We will hold your information securely and will not share your information with third parties for marketing purposes. Where we arrange a policy on your behalf, we will keep your file, including personal data and any call recordings, for a minimum of six years in line with our regulatory obligations.
Your rights
- Be informed about how we use, share and store your personal information.
- Request access to the personal data we hold on you.
- Request that your personal data is amended if inaccurate or incomplete.
- Request that your personal data is erased where appropriate.
- Request that processing of your data is restricted.
- Object to your personal data being processed.
Marketing
Where we need your consent, we will ask for this separately. We do not use pre-ticked boxes or make assumptions that you have given consent. You may withdraw your consent at any time.
Right to complain
If you are unhappy with the way we have used your data, please contact Abby Lane, Data Protection Officer. You may also raise concerns with the Information Commissioner's Office.
How to contact us
Peacock Insurance Services
1410 Spring Place, Herald Avenue
Coventry Business Park
Coventry
CV5 6UB
Tel: 02476 437600
Email: dpo@peacockinsurance.co.uk
Website: www.peacockinsurance.co.uk
Direct Debit – Information Sheet for Customers
This information sheet has been designed to provide you with important information should you choose to pay your annual insurance premium by monthly Direct Debit.
To provide a Direct Debit facility, we use Close Brothers Premium Finance (CBPF) to provide finance. We may receive a commission for introducing customers to Close Brothers Premium Finance.
It is important to note that paying for your insurance policy by Direct Debit will make the contract more expensive, as CBPF will add interest, along with a facility fee to the amount you borrow in return for providing you with a loan.
The Lender and Your Agreement
Close Brothers Limited Trading as Close Brothers Premium Finance. Registration: 00195626. Registered Office: 10 Crown Place, London, EC2A 4FT. Authorised and regulated by the Financial Conduct Authority (FRN 124750).
If you choose to finance the cost of your insurance policy and your application for credit is successful, you will enter into a loan agreement with CBPF, who will pay for your insurance premium in full and you will be obliged to repay this credit by monthly repayments.
If you do not make the repayments due under this agreement, your credit rating may be adversely affected and it could make obtaining credit more difficult in the future. Your insurance policy could be cancelled and legal action may be taken to recover any outstanding balance.
Your credit agreement will be issued to you within 24-48 hours of the finance being accepted via email. This document will be valid for 48 hours once sent. You must electronically sign the agreement within the 48 hours for your insurance to continue. If the credit agreement is not signed within this time, a 7-day notice of cancellation will be issued.
CBPF will also send you other important information including pre-contractual information, the repayment schedule, confirmation of your APR, the Direct Debit Guarantee and their terms and conditions. Please ensure you read these carefully.
You will have 14 days to withdraw from this credit agreement from the date of the finance agreement being incepted. This right of withdrawal only applies to the credit agreement and not to the purchase of the insurance policy, so if you cancel the agreement you will have to pay for the policy in full directly.
The finance amount will be collected over 10 equal payments by CBPF. Close Brothers Premium Finance will charge a £15.00 fee with the first Direct Debit. The first instalment will be due in 10–14 days from today and thereafter on or as close to this day each month.
Please ensure your money is in your account. If a payment defaults, a £25.00 charge is made for each default and collected with your missed payment. If they are unable to collect your payments, they may cancel and could charge a £15.00 cancellation fee in addition to the default charge.
Direct Debit Guarantee
- The Guarantee is offered by all banks and building societies that accept instructions to pay by Direct Debit.
- If there are any changes to the amount, date or frequency of your Direct Debit, you will be notified in advance.
- If an error is made in the payment of your Direct Debit, you are entitled to a full and immediate refund from your bank or building society.
- You can cancel a Direct Debit at any time by contacting your bank or building society. Written confirmation may be requested.