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Very good customer service
Ryan (Peacock) was very good . He save me some money specifically other insurance company.
Very efficient excellent service from Ryan. Will recommend Peacocks Insurance to friends.
louis was very helpful and professional in getting my policy set up, and had a very professional telephone manner
Helpful customer service
Daniel renewed my policy. Very efficient and professional. Excellent customer service. Well done.
Very pleased with agent who was most helpful and efficient. We upgraded our existing Policy for a new caravan just purchased and were pleased with the competatiove quote. Unfortunately we were disappointed with the ‘handling charge’ which we consider excessive for the work involved. Only hope the staff get a large proportion of the £35 we were charged.
m.i.d made easy be nice to do
They are best in the game and help you where any help is needed and guide you In the right direction rather than sending you on a wild goose chase.
Had a very nice conversation with Harry in the adjustment team help me out and took the time very very pleased with the service 10 out of 10 many thanks harry
No pressure sales, just a phone call from Kerry Taylor to see if they could quote again this year then an email with all the relevant information and an excellent price for the same cover as my previous insurer, that was it, no pestering and heavy sales patter, brilliant. It was then left to me to contact if I wanted to take it up, which I duly did, thanks again Kerry tho hopefully I’ll never need it.
Helpful knowledgeable staff.
Ryan Dry helped us in the aftermath of our previous broker CRL going into voluntary administration, this itself following the collapse of the insurance company CRL had used. leaving us uninsured despite all promises. He was excellent at doing what he promised with minimal delay and was very good to deal with, in complete contrast to CRL who were evasive and in a shambles, Peacock and ARK have been professional with a good product. I would urge anyone in future considering dealing with whatever reincarnation of CRL may spring up in the future to certainly go to Peacock instead – trustworthy, comprehensive products, A rated insurers and good customer service